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FAQs

How do I get to the airport?

Augusta Regional Airport at Bush Field (AGS) is located on Highway 56 Spur (Doug Barnard Parkway), 4 miles south of I-520 East (Bobby Jones Expressway), Exit #10 and proceed south on Highway 56 Spur.

From I-20, take Exit #196a to I-520 East.

From Fort Gordon Go out Gate 5 you will be on Tobacco Road. Drive straight out Tobacco Road it will lead you right into the airport.

Click Here to view a map.

Which airlines operate at AGS and where do they fly?

AGS is served by two airlines. Delta Connection Carrier Atlantic Southeast Airlines offers daily service to Atlanta. US Airways Express offers daily service to Charlotte and Washington D.C.

Can I get to cities other than these three cities?

Through these cities you can connect with most major airlines and fly to any destination in the world.

How do I make airline reservations?

There are many ways to book tickets for a flight. You can book tickets on the AGS website. Book your flight now. You can also book directly with an airline through their website or by calling their 1-800 reservations line. Many airlines now charge extra for this service. Another easy way to book a ticket is through a travel agent. Travel agents can also assist with booking hotels, car rentals and vacation packages.

How early should I arrive for my flight?

Most airlines recommend you arrive 60-90 minutes prior to your scheduled departure time. If you are checking luggage, you MUST be checked in at least 30 minutes prior to the flight.

Click here for more check-in and security information.

Is my flight arriving/departing on time?

You can track status of your flight with our Flight View. Or, you can call the airlines directly. Click here for phone numbers.

What if a passenger requires special assistance from a companion to or from the gate boarding areas?

Companion passes can be issued for guests meeting or dropping off minor children and for special needs passengers who require assistance to or from the gate boarding area. Please contact your airline to make arrangements. Click here for phone numbers.

Who do I contact about my lost luggage?

Each airline handles questions and claims regarding lost baggage. Please call the baggage claim phone number for the airline you flew to AGS. Click here for a complete list.

Who do I contact about lost items?

For items left on airplanes, please contact your airline. For items left at the TSA Security Check-Point please call 706-772-6581. If you believe that you left something in the terminal area, please call the Airports Operations Desk at 706-796-4003 between 9:00 a.m. and 4:00 p.m. Should you need assistance outside this time frame please call 706-849-5925.

How and with whom do I file a compliment or complaint?

If a compliment/complaint involves an airline's fares, service, schedules or personnel, a formal compliment/complaint should be filed with the appropriate airline. Click here for phone numbers.

If the compliment/complaint involves the TSA, feel free to contact a screening supervisor while you are at the airport. For information on contacting the TSA Contact Center please click here.

If a compliment/complaint involves parking, airport facilities, airport services or airport personnel, please contact Airport Administration at 706-798-3236 or by email to lsmith@augustaga.gov.

What is the cost of parking at the airport?

The first 40 minutes of parking is free. Hourly parking is .50 cents for each additional half hour with a daily maximum of $9.00. Daily parking is .75 cents per hour with a daily maximum of $7.00.

Where should I park if I am just picking someone up?

Visitors may park in either the hourly or daily parking lots. Parking is free for the first 40 minutes. Parking at the curb front in the passenger pick up and drop off location is prohibited. This area is restricted to active loading and unloading of passengers. Cars left unattended for any reason for any length of time in front of this area will be ticketed and are subject to be towed at the owner's expense.

Which rental car agencies operate at AGS?

Avis, Budget, Enterprise, Hertz, National/Alamo, Thrifty/Dollar and ACE rental car agencies serve Augusta Regional Airport. Please click here for phone numbers and web sites.

How do I have someone paged?

To have someone in the terminal building paged, please call the airline on which they are traveling.

Delta Connection Carrier ASA - 706-796-5511

Who do I contact for information on private flights or service for private aircraft?

Please call Aviation Services Customer Service at 706-798-2656.

Are you hiring?

All hiring for Augusta Regional Airport is handled directly through Augusta-Richmond County Human Resources Department (phone 706-821-2303 / fax 706-821-2867). Open positions are posted at the Augusta-Richmond County web site www.AugustaGA.gov (select Human Resources). You can apply for positions in person at the Human Resources Department on Tuesdays and Thursdays from 9:00 a.m. to 4:30 p.m.

Airport Tenants: Each of the airport tenants (airlines, rental cars, restaurant, etc.) hire individually. It is best if you come out to the airport and visit each tenant.

Transportation Security Administration (TSA): If you would like to apply for a position with TSA, please call toll-free 800-887-1895. People with hearing impairments please call: 800-887-5506.

Is there a restaurant at the airport?

Par 3 Bar & Grille serves various food and drink items in the gate area past passenger screening. Wings Bistro also serves various items in the main terminal next to baggage claim. Vending machines are available in the main terminal and the gate area.

Is there an ATM at the airport?

There is an ATM located in the main terminal adjacent to the passenger waiting area, as well as one located in the hold room beside the vending machines.

Is Bush Field the only airport in Augusta?

Augusta Regional Airport at Bush Field is part of the Augusta Airport System and the only airport in the Central Savannah River Area that serves both commercial and civil aviation flights. Daniel Field located off Wrightsboro Road provides services to general aviation aircraft.

What are the true cost differences between airports?

To calculate the cost difference of flying out of AGS verses flying out of another airport click here to access a travel calculator

What are Augusta Regional Airports advertising opportunities?

Click here for details on AGS's advertising opportunities.